News
Travel
Mumbai’s CSIA: World’s Best Airport in select category

03 Mar 2016, 10:21 am

Hyderabad, Mar 2 (NITN) Mumbai’s Chhatrapati Shivaji International Airport (CSIA) has been rated as the Best Airport in the world in the 25-40 million passengers per year category by Airports Council International (ACI) in the Airport Service Quality (ASQ) Awards 2015.

The survey is conducted among passengers while they are travelling and the experience is fresh in their minds.
 
CSIA was inducted into the ACI Director General’s Roll of Excellence by ACI for having consistently delivered excellence in customer service for five years in a row.  
 
The CSIA has won several prestigious awards over the past two years.
 
Commenting on this achievement, G V Sanjay Reddy, Managing Director of MIAL, said, “We started off with a vision to be among the best airports in the world, and the award is validation of the fact that our efforts towards establishing world-leading service quality are headed in the right direction. We have continuously upgraded our services to delight guests and offer best-in-class comfort and convenience. We promise to continue to serve you better in the years to come and delight you always.” 
 
GVK Mumbai International Airport Pvt Ltd (MIAL) is a Public Private Partnership joint venture between GVK-led consortium and Airports Authority of India (AAI). GVK MIAL was awarded the mandate for operating and modernizing Chhatrapati Shivaji International Airport, Mumbai (CSIA).

Etihad Airways to become fi ...

Etihad Airways is set to introduce direct flights to Luxembourg, becoming the first airline from the Middle East to operate services to the country. Launching on Oct 29 2026, the new route will also be the only nonstop connection between Luxembourg and Abu Dhabi, linking two key centres in Europe and the Middle East, the airline said.

Lufthansa Turns 100—I ...

Lufthansa will mark its 100th anniversary in 2026, commemorating a century since the founding of the original “Luft Hansa” on January 6, 1926. The airline’s first flight followed shortly after, on April 6 of the same year, marking the beginning of what would become one of aviation’s most recognisable brands.

Air India’s surprise ...

Tata Group-owned Air India on Tuesday announced a new, unilateral codeshare partnership with airBaltic, the flag carrier of Latvia, thus making the Baltic region more conveniently accessible for Air India customers.